Support: Sprayed Edges

Last updated: September 30, 2026

Need a hand with Sprayed Edges? Email us at support@spanglerdevelopment.com and we will get back to you, usually within two business days.

Sprayed Edges has no accounts, so we can't look you up by name or email. When you write in, tell us your device model, whether you're on iPhone or Android, and which character you're reading with. For anything about a subscription, include the order number from your App Store or Google Play receipt.

Common questions

I subscribed but Special Edition isn't unlocked

Open the Cast tab and tap Restore purchases in Settings. That checks your purchase history with the App Store or Google Play and unlocks Special Edition if your subscription is active. Make sure you're signed in to the same Apple Account or Google account you subscribed with. If it still doesn't unlock, email us with your order number.

How do I cancel, or get a refund?

Subscriptions are managed by the store, not by us. On iPhone, go to Settings, tap your name, then Subscriptions. On Android, open Google Play, tap your profile, then Payments and subscriptions. Cancel at least 24 hours before your trial or current period ends to avoid the next charge. Refunds are also handled by the store: on iPhone use reportaproblem.apple.com, and on Android use your Google Play order history.

Tonight's chapter didn't unlock

A chapter unlocks when every task that's switched on in your routine is checked on the same day, and you get one new chapter per day. If you keep late hours, go to Cast, then Settings, and set My day ends at to 3am so a late night still counts as the same day. Free readers can read the first three chapters for their character; the rest unlock with Special Edition.

Reminders aren't showing up

Check that notifications are allowed for Sprayed Edges in your device settings, and that each reminder is switched on in the Routine tab. A reminder only arrives if that part of the day still has unchecked tasks. On some Android phones, battery saving can delay reminders; setting the App's battery use to Unrestricted helps. With lock-screen privacy on, reminders just say your character left you a note. That's intentional.

I can't hear his voice

Voice is part of Special Edition. Make sure Voice is switched on (the button at the top right, or in Cast settings) and that your volume is up.

Accessibility

Sprayed Edges is built so everyone can keep their routine and read their chapters:

Larger text. The app follows your phone's text size, and every screen still fits at double size.
Dark mode. The whole app, including the chapter reader, follows your phone's dark mode. To choose light or dark yourself, open Cast, then Settings, and change Appearance.
Contrast. Text and controls meet WCAG AA contrast in both light and dark mode.
Not by color alone. Checked tasks are marked with a checkmark and a strikethrough, and progress is written out, for example "2 of 5".
Reduce Motion. With Reduce Motion on, the page slides, typing effect and wax seal animation are skipped.
Voice lines are captioned. Every line he speaks is shown on screen, word for word, as it plays.
VoiceOver. Onboarding, checking off tasks, progress, settings and the chapter reader all work with VoiceOver on iPhone. Tasks are also labeled for TalkBack on Android.
Voice Control. Every button and task has a visible name you can say, for example "Tap Drink a glass of water" or "Tap Next page".
Scroll instead of turning pages. With Special Edition, chapters open as book pages. To read each chapter as one scrolling page, open Cast, then Settings, and switch off Turn pages.

If something in the app is hard to use with the way you use your phone, please tell us at support@spanglerdevelopment.com.

I got a new phone and my progress is gone

Your routine and chapters are stored only on your phone, so they don't transfer to a new device. Your subscription does: install the App, then tap Restore purchases in Cast settings.

Deleting my data

In the App, open Cast, then Settings, and tap Erase everything. Deleting the App also removes everything it stored. Details are in the privacy policy.

Contact

Spangler Development LLC
support@spanglerdevelopment.com